10:15 @tawnypress I will be

  • 10:15 @tawnypress I will be there with @onetake. #
  • 10:25 a ryder truck just delivered a package – did the UPS truck break down? #
  • 12:22 @tencentwings I would just delete them. #
  • 12:22 @tencentwings or add her address to your spam list. 😉 #
  • 13:49 RT @ChronicleBooks: Win The Art of Up + a poster from the film: ow.ly/9qQ5 Plus, info on book signing in LA on 5/30 Ronnie Del Carmen #
  • 17:21 @tawnypress i am very curious about deep fried watermelon. Can't imagine that not turning to mush. Maybe freeze it first? #
  • 19:12 Fair warning. I'm at #smcla event on SEO. I may tweet a lot. Or not. #
  • 19:14 First though is Natalie Petouhoff on ROI of social media. #smcla #
  • 19:27 No 1 customer service initiative should be social media in 2009. #smcla #
  • 19:28 By the way Natalie works at Forrester. #smcla #
  • 19:30 CRM + Social Media makes the R real. #smcla #
  • 19:34 MyFico saw 40% increase in sales. #smcla. #
  • 19:37 Benefits. The customer doesn't call – uses web site to get question answered. #smcla #
  • 19:40 Benefits. Increased lead conversion rate. Customer buys as do her friends. #smcla #
  • 19:44 FCR = first call resolution. It's what you want. # smcla #
  • 19:46 Anything bad can be solved in social media. #smcla #
  • 19:49 100% ROI in under a year. That's conservative. #smcla #
  • 19:56 Now onto panel on SEO. #smcla #
  • 19:58 Myths: seo is not the same as social media. No secret sauce. #smcla #
  • 19:59 Myth: you need to be number 1. You don't. #smcla #
  • 20:02 Search is where people find you; social media is where they know you. #smcla #
  • 20:04 You have to have a strategy. Don't just send all content to Digg. #smcla #
  • 20:06 Readit is smarter version of Digg. Kirtsy is digg for female content. StumbleUpon is for Aunt on AOL. #smcla #
  • 20:07 Start your day with Sprinkles! Whisper "breakfast" Thursday before noon at any Sprinkles store and receive a free cinnamon sugar cupcake #
  • 20:14 Link Juice: social media has changed it. Not just getting a link. #smcla #
  • 20:17 Better to have a dozen key words because Google is smart, understands relationship of words. #smcla #
  • 20:19 Title of blog post with key words may not be catchy, but important to SEO. #smcla #
  • 20:22 Top tools. Stumbleupon tool bar, seo tool bars, seo quake, google. #smcla #
  • 20:26 Yahoo site explorer. Use to find who is linking to site. #smcla #
  • 20:33 @QueenofSpain go to a driving school for a few hours. Ruin someone else's car. #
  • 20:33 Do not buy links. #smcla #
  • 20:35 @serena don't you mean @geoffabrown. #
  • 20:38 Digg audience is savvy. Don't push stuff artificially. You will be caught. #smcla #
  • 20:45 Seobook.com is a great site to learn SEO. #smcla #
  • 20:46 Sphinn.com is site with good articles about SEO. #smcla #
  • 20:47 Also seo.alltop.com is another good resource. #smcla #
  • 20:49 Http://10e20.com/blog is good blog for SEO. #smcla #
  • 20:59 Thanks for putting up with my chirpiness tonight. Hope you learned something. 🙂 #
  • 23:27 My Aquarium application on FaceBook is becoming a speed dating application. Email I got said they were "chucking" all the data. #
  • 23:38 @hardlynormal sorry we missed you too. @onetake & I had a bit of a drive back tonight to Diamond Bar, so didn't hang around long. #
  • 23:39 @sorocksteady one thing was clear about tonight's discussion – good content is key to SEO success. #
  • 23:40 I am really excited about UP. I was a bit worried about squirrels in 3D, but I think Pixar is above that. #
  • 00:14 RT @bigWAVEdude: A cow's life goes aTwitter: North Dakota rancher uses social … bit.ly/12HsSw #

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